Not resolved

I have LED Hisense 50" screen at my home and it has a problem of its remote not working and can only be operated using side led on right hand side of screen. Is it a problem with my remote or a certain feature that is disabled on remote?

I have replaced batteries suspecting batteries to the issue and it never resolved the issue.

I will appreciate for technical advise before looking for another product and graphics of this screen is very presentable than any other screen manufactured in the market. I would like to have other products that come from you industry as well.

My name is James Kwayu and using HD decoder in Eastern part of Africa.

Product or Service Mentioned: Hisense Tv.

Reason of review: Damaged or defective.

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I had same problem and its the remote receiver it is not the remote send it back


I have the same problem with a 55inc tv remoteI gave up

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