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partially blacked out screen

I can see around the edges of the screen, audio working. Where do I begin troubleshooting

Anonymous
#1591498

I have sort of the same problem, except I have to shine a flash light to see if the picture is there. In my case the back lights have stopped burning.

I have taken every screw out I can see but the basil will not come off around the screen, allowing me to get to the back light strips to replace them. I have tried every way I can to get help from Hisense about this. But so far they have ignored my plea for help. I think you may have some of your back light LEDs burned out and it should be a quick inexpensive fix.

Best of luck to you. Luther

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