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Purchased a dehumidifer today instructions state to install water plug when hooking up hose for continuing drain. I didn't find the plug.

I called and they stated it doesn't come with the dehumidifer, I have to purchase it. He said "sorry that's the way it is" I will never buy another hisense product! Not only were the instructions wrong but the representative didn't seem to care. Poor misleadingly instructions along with a representative that was no help leads me to think they are a poorly run company .

It must be foreign just taking advantage of anyone they can.

I don't need this kind of treatment when spending my hard earned money. Hope this gets around to many people.

Review about: Hisense Dehumidifier.

Reason of review: Poor customer service.

I didn't like: Consumer service.

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Columbia, South Carolina, United States #1349756

Hisense makes cheap appliances. The proper way to buy an appliance is to read the manual that comes inside the box so you can see what's needed for your particular set-up.

When buying online, read the reviews and product description.

The reviews can be helpful for the things other buyers have run into that are needed, hard to assemble, etc. I have had good luck with my Frigidaire dehumidifiers.

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