Not resolved

Had a 55 in tv that the screen went in it was 3D the replacement they gave me isn't 3D and now they send a message saying the replacement is refurbished

Related: Hisense - It is not a good product

Review #888592 is a subjective opinion of a user.

3.2
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PRODUCT OR SERVICE Hisense Tv
Reason of Review / Monetary Loss Poor customer service / Not specified
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Ms. Shawn
Chicago, Illinois, United States #1193956

They pulled a similar stunt with me on a 40" Roku that my parents bought my son. I think they are running a scam by which they get you to send in the TV for repair, they don't repair it; but, damage it further and then defraud UPS AND the customer by making a claim with UPS for the full retail value, then sending customer a refurb. They are outrageous and I intend to pursue consumer action against them.

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