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I have a Hisense H345BWH Fridge Freezer that the draws of the Freezer part are broken. The plastics are of a poor quality however I enquired from my service agent as to replacing the draws only to be informed that Hisense does not supply replacement draws.

My question is whether to dump the refrigerator due to the broken draws.

I am sure the rest of the range of products from Hisense will have the same customer service which will definitely ensure that I will never again buy another Hisense product. I did notice that the replacement parts are available else where in the world other than South Africa.

Review about: Hisense H345bwh Freezer.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I liked: Refrigerator works well.

I didn't like: Poor customer service.

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