Charlestown, Indiana
Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I just found my receipt of purchase.Today is 12/28/2015.

My television was purchased on 01/13/2013. It isn't 2 yrs old yet, Hisense says the television isn't covered because I bought it before October 2013?! As a consumer, I was under the impression that the manufacturer honors their devices within the 2 yr period. This is false, they are not going from the date of purchase!

Sadly, the entire bottom half of my not quite 2 yr old television is a jumpy, blurry, double image! I feel like I have been scammed. I have kept my receipt safe this entire time for no reason.

It Is useless because the manufacturer won't stand behind their product based on date of purchase.My biggest mistake was bringing it home!

This person wrote the review because of "bad quality, warranty issue, defective product" of hisense tv from Hisense and attached photo s. Reviewer claimed that he or she wants Hisense to offer any options to resolve the issue.

The most disappointing in user's experience was caring it through the door twice, deliberate complaint avoidance, warranty repair and quality of product. Author liked the most first year of a clear picture. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Hisense for you to read. This information may help you with your purchase decision.

Had an Experience with Hisense?

Write a review


Terms of Service
Post Comment

Thank you for this. I needed a good laugh


Your television is just shy of three years old. It turned 3 on January 13, 2016. It is out of warranty.


Just under two years old!!

Lexington, Kentucky, United States #1094286

Jan 2013 to Jan 2014 is one year... so Jan 2014 to Jan 2015 would be the second year! And that's how calendars work!


Evidently you need some remedial math lessons....

According to your "review", you purchased the set in January of 2013. Do some simple counting here......

Yes, your set is at least THREE years old.


You May Also Like

Samsung Electronics - Poor Quality Warranty Repair; Bad Customer Service Samsung Electronics "Refrigerator never made crushed ice – only whole cubes with the sides slightly shaved. Was that this was normal and not to worry about it, things would clear up on..." Read more Swagtron - Used product shipped when I ordered new - no customer service Swagtron "I ordered a new X1 hoverboard 9 days ago from Swagtron (directly from the website). I attached the ad here. It says specifically it is a "New" hoverboard for..." Read more Samsung Electronics - Samsung 78 curved TV 4KUHD Samsung Electronics "I purchased A 78 inch Samsung TV on 4/1/2017 from HHGregg. HHGregg stated that all sales were final but Samsung offered a one year warranty. This TV was a floor..." Read more Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more O2pur - Got it opened box filled halfway i charged but was green so it meant ready and it worked for 2hours and battetry dead permanet O2pur "i only wlsh for a refund but thats not gonna happen and now i have to pay 39 plus yer appreciated fuk cards i cant do *** online wrecked credit..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Chopretail - Horrible Experience Chopretail "I am a new mother and purchased a Spectra S2 pump from Chop Retail via Walmart. I like to be a prepared mother and ordered the pump 4 months before..." Read more Reroof America - Disgusted with their workmanship Reroof America "Reroof America put on a new roof in August 2005. In 2008 when I started having leaks they told me they weren't responsible for workmanship after one year. I have..." Read more