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Contact Hisense Customer Service

How to Reach a Person at Hisense

Verified Contact Information

Toll-Free Number:

  • 1-888-935-8880
    TVs and Tablets
Call Now
Send Message

Customer Service:

  • 1-877-465-3566
    Appliances

Legal:

  • 1-678-318-9060
    Privacy Inquiries

Customer Service:

customercare@hisense-usa.com
service@hisense-usa.com

Hisense Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Hisense Phone Number
1 (888) 935-8880
Average Hold Time
00:00:49
Average Calls duration
5 minutes
Most Popular Hisense Email Address
customercare@hisense-usa.com
Hisense Live Agent Availability
29% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact Hisense Customer Service?

Most Popular Number:

(888) 935-8880
TVs and Tablets
Total calls: 3 358 Issues resolved: 78 Last call: Jul 10, 2026

You can reach out to Hisense Customer Service through their live chat feature available on their official website. To speak to a online customer service representative, simply head on to the official website of Hisense, which is https://www.hisense-usa.com/; on the bottom of the page you will find the “Contact Us” option - click on it.

When you have landed on the page, scroll down until you see the “Open Chat” option. For better assistance, you require submitting a request form, where you will have to input your full details and product details as well. Hisense customer service chat is available from Monday - Friday - 9 AM to 9 PM, and on Saturday and Sunday, the chat service is available from 9 AM to 6 PM.

For assistance with Hisense TVs & Audio products, you can contact their support team at +1 -888-935-8880. The support hours for this line are Monday to Friday from 9am to 9pm EST, and Saturday to Sunday from 9 AM to 6 PM ET. If you have inquiries or need support regarding Hisense Appliances, you can reach their dedicated team at +1 (877) 465-3566. The support hours for this line are also Monday to Friday from 9am to 9pm ET, and Saturday to Sunday from 9 AM to 6 PM ET.

If you need to reach Hisense customer service directly, you can contact them through their dedicated support phone numbers. For inquiries or assistance with Hisense TVs & Audio products, you can call +1 (888) 935-8880. If you have questions or require support regarding Hisense Appliances, you can call +1 (877) 465-3566. Alternatively, you can also get in touch with the Hisense customer service using their live chat feature, which can be accessed from Hisense’s official website.

PissedConsumer Club

Contact Information

Hisense Website:

Hisense Help Center:

Corporate Office Address:

Hisense USA
7310 Mcginnis Ferry Road
Suwanee, Georgia 30024
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 9:00pm

Saturday - Sunday: 9:00am - 6:00pm

More contact details

Fax:

+1-678-318-9079

Summary of Hisense Customer Service Calls

4.3K TOTAL
CALLS
04:37 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Hisense?

Product/ Service Question:

  • “Hisense TV stop working”
  • “Product support”
  • “Hose missing from dehumidifier just purchased”

Request for Information Question:

  • “New TV help with setup”
  • “Support”
  • “Help with tv warranty”

Website/ Application Question:

  • “App”
  • “App won’t open”
  • “Can't download apps on tv”

Return/ Replace Question:

  • “I'm returning a call made by Mr. Nicholas Largr”
  • “I’m returning a call from Mr. Nicholas Large”
  • “Tv keeps telling me channels and volume but don't want talking on tv everytime I change channel and volume.”

Account Question:

  • “I'm 73 year old disabled American veteran”
  • “Dishwasher shows code f54.Got return authorization. Are H4252063Take it back to lowes.”
  • “I bought a hsense and I need the code to it it's a *** Google TV I have not looked at a movie yet they was right when they say it's a small TV I don't even know the code to the teeth I ain't think you needed or cold to thi TV from Walmart last week”

Staff Question:

  • “Tv service advice”
  • “Tv customer service”
  • “Customer service support hisense tv”

Shipping and Delivery Question:

  • “Tv not coming on”
  • “Have brand new portable AC and did not receive a filter”
  • “Where is audio input”

Activation/ Cancellation Question:

  • “Activate my TV”
  • “Activate tv”
  • “My TV needs to be activated”

Payments and Charges Question:

  • “Unauthorized transactions”
  • “Won't let me finish set up with out credit card”
  • “Don't have a receipt to register my tv”

Refund Question:

  • “TV is junk and I want my money back!!!”
  • “Refund”

Cards Question:

  • “I was told by *** that I had to put a $50 credit card hold for TV at the warehouse until I got a new one but said it would not cost me nothing nothing would be taken out of my credit card well it has been I want it taken care of now I was not suppo”
  • “Gift card”

Employment Question:

  • “Need a new humidity sensor on my HD 3020w21. or whatever”

Other Question:

  • “I'm calling about the 3.1 refrigerator with the AC cord that that you can use inside commercial trucks”
  • “I was calling about the 3.1 refrigerator with the AC cord that you can put in commercial truck”
  • “Remote not paring”

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Frequently Asked Questions

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