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Hisense - Early product failure, poor customer service.
Bought a Hisense premium 70 pint dehumidifier with pump in March of 2016. After 20 hours the pump failed to work. Customer service claimed I was using the product wrong. (I was not - I began emptying the collection container daily) In May 2017 the compressor failed -...
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Anonymous
Anonymous

Possible idiot who can’t read instructions

Anonymous
Anonymous

Horrible customer service---suggested I must have done something and now my warranty is void. Unit us 9 months old and the connector for the drain hose off the pump broke ove...

#1072211
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I have a Hisense H345BWH Fridge Freezer that the draws of the Freezer part are broken. The plastics are of a poor quality however I enquired from my service agent as to replacing the draws only to be informed that Hisense does not supply replacement draws. My question...
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1.6
I liked
  • Refrigerator works well
I didn't like
  • Customer service
#1071390
Reply to reviews
My story sounds just like this lady in that my TV was great I had no problems no complaints and all of a sudden the picture went I have sound but no picture they won't honor their warranty because I supposedly need to have the receipt which I do not have they tell me...
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Anonymous
badly bitten in Australia

I agree with the above complain. Hisense do not honour warranty. A relative bought TV model 40K3110PW, worked for 4 months, picture was never too good. Suddenly big patch a...

#1061558
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Hisense problem

Hisense
#1096264
1.0
Details
Bought a hisense 32' tv 10 month back now it switches it self when it wants to. Hisense is rubbish.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
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Hisense - No picture at all.. Sound went out immediately after

Hisense
#1050062
Night before the TV worked. This morning no picture at all, can't even see menu.. A black screen as though it's turned off. About 30 minutes trying to figure out why there's no picture, the sound left
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Hisense tv caught fire

Hisense
#1041074
4.7
Details
Last night smelled smoke and after 1 hour of being on in my sons room smoke began to come from back of tv and sceen turned black
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Staff
Style and Design
Value for money
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Hisense Tv Review

Hisense
#1037267
1.0
Details
I was wtaching my Hisense 40' flat screen, when all of a sudden i heard a crackling noise. Then a crack went all the way across and spider webbed. Ive only had it for a month!! Will not be buying hisense again
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Purchased 55inch 4k tv from Walmart along with 3YR extended warranty. One of the hdmi outlets went out, tried testing other devices in outlet with no result, placed call to Walmart first and was told tv was under 2 year Hisense warranty. Contacted Hisense, while...
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Anonymous
Anonymous

Read your warranty lol oh I forgot who reads that *** in America. Samsung and LG no better apart from costing 3 or 5 times more ***

Anonymous
Anonymous

What is television I have a board in my life God this TV channel 2014 and then we are in 2017 as of April 2017 the TV started giving trouble got a fix now we are in September ...

Product
#1058836
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I bought the Hisense E51 Cell phone about a year ago. The best phone they said. Well I disagree. It is the worst phone ever. It freezes, throws me out of one screen to the main screen, and then I cant get it to work again. I have to wait for it to do its own thing, or...
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I didn't like
  • I had no response from them at all
#1032734
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Our 7 month old fridge-freezer started making a beeping noise, we discovered that a wire in the door had snapped, it took a week to get an engineer out, and a following 3 weeks to get the part in and an engineer out to repair it - in this time another wire broke - this...
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Anonymous
Anonymous

Did this happen in Great Britan?

#1032230
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My fridge was just over 8months old when i complained about a hair line crack in the fridge. No one is assisting after numerous messages, no answer by the call center, numerous emails went back and forth where they keep asking for the same information over and over, i...
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h.kitchener
h.kitchener

This is what you get when you buy a cheap appliance made by an unreliable company. Next time buy a better brand. Brands like HiSense are cheaper than others for a reason---as ...

#1024944
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Bought a Hisense T.V. around a year ago. Two months ago is started turning the volume down on its own. Once it was turned back up, it worked. A month ago, it would turn down and then when it turned back up... it just went right back down. So, I decided to buy another...
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Product
#1017521
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I bought this tv from walmart, along with the 3 yr protection plan not even a year ago. I first reported a problem of half of the screen going out to hisense and got no response. Now, my tv has cracked and the response I got was there is nothing that they could do. Not...
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Anonymous
Anonymous

I bought a Hisense 50" 50H7GB. six months later and the screen is out. Did I purchase a protection plan you ask? No. because the last time I bought the protection plan, nothin...

1.5
Product
I liked
  • Clear picture and video before damage
  • Cheap prices
I didn't like
  • That i had my tv less than a year before problems started
  • Warranty coverage
  • Customer service rep
#1006984
Reply to reviews
I bought this tv two years ago, HISENSE TV 50 inch, Just yesterday As I was watching a program it when down, i was surprise what happened, so I turn it on and the power will not stay on this tv is only two years old I am very disappointed. I bought this TV brand new, I...
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Anonymous
Anonymous

Mine went out in 6 months

Anonymous
Up set with HISENSE

Same problem two year old 50H5G tv and NO PICTURE

Product
#996044
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