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Hisense is absolute nonsense
Hisense is absolute nonsense
Bought a hisense tv for my grandson, last christmas and we had to move and we PROFESSIONALLY packed the tv and put it in a safe spot, and when we got a new home turned it on had all these lines and line at bottom of screen resembling a crack, to which i made a mistake...
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h.kitchener
h.kitchener

Either the telly WAS dropped---hence the screen crack---or this cheap, unreliable brand of telly just decided to expire when it die. Could also be a couple of other things dea...

Product
#1100662
Reply to reviews
My Hisense 50 inch went bad the other night. The picture went very dim and then out. I called customer service and was informed that it had a 4 year warranty since it was a 4k. I was sent a FedEx box and my wife and I both inspected the TV before packing it and took it...
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h.kitchener
h.kitchener

Hisense is NOT a reliable brand to begin with. Stores sell these cheap brands because they are cheap to buy for customers and the stores make money on sales volume. Always bes...

2.3
I liked
  • Cheap prices
  • Picture when it worked
  • Tv product
I didn't like
  • Changing decision on tv in 5 minute time
  • Quality of product
  • Warranty avoidance
#1085955
Reply to reviews
Unreal. That you can buy not one but two brand new 4K HDR Televisions from this company and receive such {{Redacted}} customer support and non-existent technical support, should be a {{Redacted}} criminal act punishable via the Death Sentence. I thought Comcast was the...
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2.4
#1099279
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Hisense - Absolutely shocking costomer services

Hisense
#1100563
2.0
Details
No call back phoned about 15 times. Advised by repairs shop that the tv is very poor with many of them sent back for repairs. My tv is broken still under gaurantee i want full refund. Regards Craig
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hisense problem

Hisense
#1096264
1.0
Details
Bought a hisense 32' tv 10 month back now it switches it self when it wants to. Hisense is rubbish.
Comment
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hisense - No sound and freezes

Hisense
#1100522
1.0
Details
Sound went out and after that it freezes and I can't control the tv
Comment
Show
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

Hisense - No picture at all.. Sound went out immediately after

Hisense
#1050062
Night before the TV worked. This morning no picture at all, can't even see menu.. A black screen as though it's turned off. About 30 minutes trying to figure out why there's no picture, the sound left
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Hisense - Early product failure, poor customer service.
Bought a Hisense premium 70 pint dehumidifier with pump in March of 2016. After 20 hours the pump failed to work. Customer service claimed I was using the product wrong. (I was not - I began emptying the collection container daily) In May 2017 the compressor failed -...
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Anonymous
Anonymous

Horrible customer service---suggested I must have done something and now my warranty is void. Unit us 9 months old and the connector for the drain hose off the pump broke ove...

h.kitchener
h.kitchener

Hisense makes cheap electronic products and people buy them based on this fact. Yes, they are throwaways. I have a dehumifier in my basement and always have a new spare avail...

#1072211
Reply to reviews
I have a Hisense H345BWH Fridge Freezer that the draws of the Freezer part are broken. The plastics are of a poor quality however I enquired from my service agent as to replacing the draws only to be informed that Hisense does not supply replacement draws. My question...
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1.6
I liked
  • Refrigerator works well
I didn't like
  • Customer service
#1071390
Reply to reviews
My story sounds just like this lady in that my TV was great I had no problems no complaints and all of a sudden the picture went I have sound but no picture they won't honor their warranty because I supposedly need to have the receipt which I do not have they tell me...
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Anonymous
badly bitten in Australia

I agree with the above complain. Hisense do not honour warranty. A relative bought TV model 40K3110PW, worked for 4 months, picture was never too good. Suddenly big patch a...

#1061558
Reply to reviews
Purchased 55inch 4k tv from Walmart along with 3YR extended warranty. One of the hdmi outlets went out, tried testing other devices in outlet with no result, placed call to Walmart first and was told tv was under 2 year Hisense warranty. Contacted Hisense, while...
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Anonymous
Anonymous

What is television I have a board in my life God this TV channel 2014 and then we are in 2017 as of April 2017 the TV started giving trouble got a fix now we are in September ...

Product
#1058836
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Purchased a dehumidifer today instructions state to install water plug when hooking up hose for continuing drain. I didn't find the plug. I called and they stated it doesn't come with the dehumidifer, I have to purchase it. He said "sorry that's the way it is" I will...
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h.kitchener
h.kitchener

Hisense makes cheap appliances. The proper way to buy an appliance is to read the manual that comes inside the box so you can see what's needed for your particular set-up. Whe...

1.0
I didn't like
  • Consumer service
#1073373
Reply to reviews
Bought a Hisense 50 inch TV from Costco last year for my living room. After a little over a year I get a black screen. Sound but no picture. I call Hisense customer service department and tell me they will mail us the parts based on what they believe the problem was....
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Anonymous
Anonymous

This situation is NO different than the treatment you will get with every major manufacturer. Believe me, I've been thru this *** with a top of the line Sony TV, a top of the...

Anonymous
Anonymous

Doesn't Costco offer 4 year warranty on there TVs. 2 on manufacturer and 2 on them. If you explain the situation I'm sure they will help you out.

1.0
Product
I didn't like
  • Deliberate complaint avoidance
  • Quality of product
#647700
Reply to reviews
Totally received similar treatment today....called about the connector for the drain hose with pump option --found it this morning in pieces -was told I had to have done something to cause it to break. Absolutely ridiculous---unit was purchased in October and has sat...
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1.0
#1076688
Reply to reviews