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Hisense is absolute nonsense
Hisense is absolute nonsense
Bought a hisense tv for my grandson, last christmas and we had to move and we PROFESSIONALLY packed the tv and put it in a safe spot, and when we got a new home turned it on had all these lines and line at bottom of screen resembling a crack, to which i made a mistake...
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h.kitchener
h.kitchener

Either the telly WAS dropped---hence the screen crack---or this cheap, unreliable brand of telly just decided to expire when it die. Could also be a couple of other things dea...

Product
#1100662
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My Hisense 50 inch went bad the other night. The picture went very dim and then out. I called customer service and was informed that it had a 4 year warranty since it was a 4k. I was sent a FedEx box and my wife and I both inspected the TV before packing it and took it...
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h.kitchener
h.kitchener

Hisense is NOT a reliable brand to begin with. Stores sell these cheap brands because they are cheap to buy for customers and the stores make money on sales volume. Always bes...

2.3
I liked
  • Tv product
  • Picture when it worked
  • Cheap prices
I didn't like
  • Warranty avoidance
  • Quality of product
  • Changing decision on tv in 5 minute time
#1085955
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Unreal. That you can buy not one but two brand new 4K HDR Televisions from this company and receive such {{Redacted}} customer support and non-existent technical support, should be a {{Redacted}} criminal act punishable via the Death Sentence. I thought Comcast was the...
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2.4
#1099279
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Hisense - It is the bad of bad tv's I'm sooo sorry I'm stuck with the

Hisense
#1130299
1.0
Details
Cant watch if no remote!! 35$ to replace and then 6 months later found original and it didnt work They had fixed it where u only had one!! Picture sucks!! Im a senior and feel totally violated
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Customer service
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
Value for money
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Hisense - Very cheap in craftsmanship

Hisense
#1132161
2 year old hisense smart tv 50 inch just went blank on me.I called customer service they told me I should take it to a local technician I will never spend my hard earned cash on a brand such as this you really will be pissed off.
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Hisense - Absolutely shocking costomer services

Hisense
#1100563
2.0
Details
No call back phoned about 15 times. Advised by repairs shop that the tv is very poor with many of them sent back for repairs. My tv is broken still under gaurantee i want full refund. Regards Craig
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Customer service
Diversity of Products or Services
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Hisense problem

Hisense
#1096264
1.0
Details
Bought a hisense 32' tv 10 month back now it switches it self when it wants to. Hisense is rubbish.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
Hisense 50DU6070 50" Class 2160p 4K Ultra HD Smart LED TV prompted for firmware update. Update completed and now there is a loud beeping sound when the channel changes. Service Order Case # assigned and email acknowledgement received: We are sorry to hear that you...
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Anonymous
Charlie

You really need to bitch about Samsung and LG and Sony and All the MFG’s Muppet. Bitch On

h.kitchener
h.kitchener

First of all, you get what you pay for---HiSense is a cheap to buy, unreliable brand with no apparent concept of customer service. Secondly, it is not necessarily a good idea ...

2.5
#1120457
Reply to reviews
Hi, My name is Lebang. I have a huge problem with hisense and Hi-Fi corporation. I bought my Tv last year.and its still in warantee. It decided to stop showing image, we could only hear sounds. I went back to shop. Told them my problem. Technician came to *** it, he...
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h.kitchener
h.kitchener

Now you know why HiSense TVs are cheaper than most---they are unreliable and getting warranty work done to fix them is rather hard, if not impossible. Buy a major brand telly ...

1.0
Product
#1129206
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two or three times a day I experience this problem. watching TV all is fine, Always happens just as a commercial ends, the TV stops making any sound. the sound goes off. Its not muted, sound is not turned down, Its just not there.. only way to get sound back is to shut...
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1.7
I liked
  • Price
I didn't like
  • Sound goes off often
#1123997
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70 pint hisense with built in condensate pump is junk. It is now Oct 10, 2017 and the 3rd one I received from Lowes since July is junk. The tank for the pump is buried in the unit and it only seems to hold a couple of ounces: loud as *** and pushes air along with water...
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2.1
I liked
  • That i reached a human
I didn't like
  • Ongoing issue that company has no interest in solving
#1113077
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I bought my first 32" Hisense 5 years ago. It lasted a little short of a year before the screen totally blacked out on me. I rarely used the TV due to leading a busy life with work and Graduate school. It was a bit of a disappointment but I figured it was a fluke with...
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Product
#1112216
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Hisense - Early product failure, poor customer service.
Bought a Hisense premium 70 pint dehumidifier with pump in March of 2016. After 20 hours the pump failed to work. Customer service claimed I was using the product wrong. (I was not - I began emptying the collection container daily) In May 2017 the compressor failed -...
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Anonymous
Anonymous

Possible idiot who can’t read instructions

Anonymous
Anonymous

Horrible customer service---suggested I must have done something and now my warranty is void. Unit us 9 months old and the connector for the drain hose off the pump broke ove...

#1072211
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Bought a Hisense 50 inch TV from Costco last year for my living room. After a little over a year I get a black screen. Sound but no picture. I call Hisense customer service department and tell me they will mail us the parts based on what they believe the problem was....
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Anonymous
Anonymous

This situation is NO different than the treatment you will get with every major manufacturer. Believe me, I've been thru this *** with a top of the line Sony TV, a top of the...

Anonymous
Anonymous

Doesn't Costco offer 4 year warranty on there TVs. 2 on manufacturer and 2 on them. If you explain the situation I'm sure they will help you out.

1.0
Product
I didn't like
  • Quality of product
  • Deliberate complaint avoidance
#647700
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