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My Hisense 50 inch went bad the other night. The picture went very dim and then out. I called customer service and was informed that it had a 4 year warranty since it was a 4k. I was sent a FedEx box and my wife and I both inspected the TV before packing it and took it...
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h.kitchener
h.kitchener

Hisense is NOT a reliable brand to begin with. Stores sell these cheap brands because they are cheap to buy for customers and the stores make money on sales volume. Always bes...

2.3
I liked
  • Picture when it worked
  • Tv product
  • Cheap prices
I didn't like
  • Changing decision on tv in 5 minute time
  • Warranty avoidance
  • Quality of product
#1085955
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Totally received similar treatment today....called about the connector for the drain hose with pump option --found it this morning in pieces -was told I had to have done something to cause it to break. Absolutely ridiculous---unit was purchased in October and has sat...
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1.0
#1076688
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Purchased a dehumidifer today instructions state to install water plug when hooking up hose for continuing drain. I didn't find the plug. I called and they stated it doesn't come with the dehumidifer, I have to purchase it. He said "sorry that's the way it is" I will...
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h.kitchener
h.kitchener

Hisense makes cheap appliances. The proper way to buy an appliance is to read the manual that comes inside the box so you can see what's needed for your particular set-up. Whe...

1.0
I didn't like
  • Consumer service
#1073373
Reply to reviews

Hisense - No picture at all.. Sound went out immediately after

Hisense
#1050062
Night before the TV worked. This morning no picture at all, can't even see menu.. A black screen as though it's turned off. About 30 minutes trying to figure out why there's no picture, the sound left
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Hisense tv caught fire

Hisense
#1041074
4.7
Last night smelled smoke and after 1 hour of being on in my sons room smoke began to come from back of tv and sceen turned black
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Hisense Tv Review

Hisense
#1037267
1.0
I was wtaching my Hisense 40' flat screen, when all of a sudden i heard a crackling noise. Then a crack went all the way across and spider webbed. Ive only had it for a month!! Will not be buying hisense again
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Hisense Infinity U989 Cell Phone Review

Hisense
#1023130
2.0
Irritating frustrating trouble slow phone
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Hisense - Early product failure, poor customer service.
Bought a Hisense premium 70 pint dehumidifier with pump in March of 2016. After 20 hours the pump failed to work. Customer service claimed I was using the product wrong. (I was not - I began emptying the collection container daily) In May 2017 the compressor failed -...
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Anonymous
Anonymous

Horrible customer service---suggested I must have done something and now my warranty is void. Unit us 9 months old and the connector for the drain hose off the pump broke ove...

h.kitchener
h.kitchener

Hisense makes cheap electronic products and people buy them based on this fact. Yes, they are throwaways. I have a dehumifier in my basement and always have a new spare avail...

#1072211
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I have a Hisense H345BWH Fridge Freezer that the draws of the Freezer part are broken. The plastics are of a poor quality however I enquired from my service agent as to replacing the draws only to be informed that Hisense does not supply replacement draws. My question...
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1.6
I liked
  • Refrigerator works well
I didn't like
  • Customer service
#1071390
Reply to reviews
My story sounds just like this lady in that my TV was great I had no problems no complaints and all of a sudden the picture went I have sound but no picture they won't honor their warranty because I supposedly need to have the receipt which I do not have they tell me...
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Anonymous
badly bitten in Australia

I agree with the above complain. Hisense do not honour warranty. A relative bought TV model 40K3110PW, worked for 4 months, picture was never too good. Suddenly big patch a...

#1061558
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Purchased 55inch 4k tv from Walmart along with 3YR extended warranty. One of the hdmi outlets went out, tried testing other devices in outlet with no result, placed call to Walmart first and was told tv was under 2 year Hisense warranty. Contacted Hisense, while...
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Product
#1058836
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I bought the Hisense E51 Cell phone about a year ago. The best phone they said. Well I disagree. It is the worst phone ever. It freezes, throws me out of one screen to the main screen, and then I cant get it to work again. I have to wait for it to do its own thing, or...
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I didn't like
  • I had no response from them at all
#1032734
Reply to reviews
Our 7 month old fridge-freezer started making a beeping noise, we discovered that a wire in the door had snapped, it took a week to get an engineer out, and a following 3 weeks to get the part in and an engineer out to repair it - in this time another wire broke - this...
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Anonymous
Anonymous

Did this happen in Great Britan?

#1032230
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My fridge was just over 8months old when i complained about a hair line crack in the fridge. No one is assisting after numerous messages, no answer by the call center, numerous emails went back and forth where they keep asking for the same information over and over, i...
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h.kitchener
h.kitchener

This is what you get when you buy a cheap appliance made by an unreliable company. Next time buy a better brand. Brands like HiSense are cheaper than others for a reason---as ...

#1024944
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